Products
Easy DVD Converter

Power MP4 iPod PSP 3GP AVI MPG WMV Video Converter

All Video to Audio Converter

Power Video Joiner

Power Video Cutter

Power RM AVI MPG VCD WMV Converter

AML Power Video Converter

Power AMR MP3 WAV WMA M4A AC3 Audio Converter

Fast RM to MP3 Converter

Easy Audio Record

RM Audio Converter Joiner

AML Fast Audio Converter

Free CD to WAV MP3 WMA AMR AC3 AAC Ripper

Services
Purchase

Download

Support

Affiliates

About us

Contact us

 

Refund Policy

Our company is very particular about any feedback from the users of our software. If you send us a message informing about an error, any question or just a suggestion, you will receive a fast and competent answer from our technical support team within 48 hours.

Nevertheless please read the refund policy for AML software products.

AML SOFTWARE provides full refund of your payment in the following cases:

When you stably encounter an error which is preventing you from using our software properly, and if we are not able to correct the error within an acceptable period of time or are unable to suggest a temporary solution.

Please, NOTE! In this case refund is only given if you provide detailed information about your error, requested by our support staff, such as screenshots of error messages, log files, detailed descriptions of your actions, file samples, etc.

if you experience hardware incompatibility issues (our software does not support your hardware, e.g. - capture card or DVD Drive) that prevents you from using our software properly and we are unable to eliminate the incompatibility within an acceptable period of time or suggest a temporary solution.

if you accidentally bought the software more than once.

We reserve the right to decline refund requests in the following cases:

when a user demands a refund immediately after buying the software

when a user informs us about changing his decision to buy the software, saying he has uninstalled it and is not going to use it without giving any particular reasons.

when reasons which prevent a customer from proper using of our software are stated clearly on our official site. (for example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our software).

In such cases, if you disagree with our grounds for refund refusal, you can apply to your bank and initiate a chargeback.

Please, NOTE! In any case of refund or chargeback your registration name will be immediately blocked and you will not be able to use the new versions of our software.
 

 

Copyright 2008 AML Software. All rights reserved.